Terms and Conditions
The Jet Ski activity is inherently hazardous, and our guests may be exposed to dangers, including some of the following: unpredictable ocean currents, lightning, hypothermia, hostile or aggressive wildlife, and negligence of others.
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To minimize the risks for Chichi Jetski Tours and it's guests, Chichi Jetski Tours maintains strict Jet Ski Tour acceptance criteria and safety rules.
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Guests can participate as a passenger when they are over 8 years old and can swim.
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Guests over 16 years can participate as a driver only with parental consent.
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All participating guests above 8 and under 16 years old can only participate under adult supervision (Adult driver).
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All participating guests should be in good health at the time of the tour, and not under the influence of alcohol or drugs.
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Chichi Jetski Tours does not recommend participation for people with disabilities such as deafness or hearing impairment, heart problems, epilepsy, problems of continence, people using a wheelchair. people with joint problems, reduced vision and pregnant women.
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Due to many sharp items (such as stones and broken glass) on the beach of Marie Pampoen (Visserhaven), the use of slippers is highly recommended.
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The use of a safety/floating vest and deadman cord is mandatory (these are provided by Chichi Jetski Tours (included in the price of the tour)).
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Maximum allowed weight of 2 persons on 1 Jet Ski: 160 KG.
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​​​All participating guests are required to sign a release of liability agreement
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By signing of this agreement, all participants will agree to the adhere to the following rules:​​​
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All participating guests will navigate carefully and with respect for the sea and its inhabitants.
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​​​All participating guests will always stay within the field of vision of the tour guide and follow directions.
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​​​All participating guests will stay away from swimmers.
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​​​All participating guests will maintain when sailing at high speed, at least 50 meters between other watercraft.
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​All participating guests will maintain a minimum distance to the beach of 200 meters.
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When approaching shore, ​​​all participating guests will approach slowly.
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​All participating guests will keep enough distance between others and any obstacles such as other boats, rocks, the coast, and the guide. When deciding on the appropriate distance, ​​​All participating guests will take into account the unpredictable effect of waves which may pick up the Jet Ski and take it into unexpected directions.
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​All participating guests will take into account the unpredictable effect of unexpected movements from other participants.
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​All participating guests will limit and adjust the speed so that each driver is in a position to respond in a timely manner to unexpected events such as vulnerable swimmers that are snorkeling in the dark blue part of the sea.
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​All participating guests will also request and ensure that others in their company will follow the safety rules. In case the rules are violated, the guest agrees that participation will be terminated immediately without refund of money already paid.
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By signing of the release of liability agreement, all participants will also agree to the process how Chichi Jetski Tours handles any penalties related to not following the rules or any costs associated to damages to Chichi Jetski Tours' equipment.
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All participating guests authorize Chichi Jetski Tours to determine whether any damage to Chichi Jetski Tours’ equipment (identified during- or after the Jet Ski tour) is new or pre-existing and authorize Chichi Jetski Tours to determine the cost to repair any identified damage.
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Chichi Jetski Tours provides private tours only. All participating guests agree that their private group will be considered one entity by Chichi Jetski Tours. In case Chichi Jetski Tours identifies a new damage, all participating guests authorize Chichi Jetski to charge them the deposit that was provided by all group members. This would be irrespective of which member of the group is believed to be responsible for the damage. This includes damages that were caused by unfortunate mistake such as turning the Jet Ski upside down. All participating guests authorize the full deposit of their group to be charged when rules are violated or when instructions from the guide are not followed (by any member in the group).
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All participating guests are aware that the total cost to repair certain damages can be higher than the amount that was provided as a deposit by the private group (some large damages can exceed 7000 euro per Jet Ski). All participating guests agree to pay, immediately after the tour, for the estimated excess cost to repair the damages.
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If at a later date, Chichi Jetski Tours determines that the actual cost to repair the damage is higher than initially estimated (and sufficient evidence is provided of the unforeseen extra costs), all participating guests authorize Chichi Jetski Tours to charge them for these additional costs.
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All participating guests agree to pay for the damage that they (or any member in their group) caused to third parties.
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All participating guests will not raise any disputes.
Cancellation Policies
Cancellations, late arrivals, and "no shows"
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We request that if you would like to cancel, to please cancel as soon as possible (please use Email or WhatsApp). This gives us the opportunity to fill the schedule.
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We offer refund as follows:
*Clients canceling more than 7 days prior to the start of the tour will be eligible for a 75% refund.
*Clients canceling between 3 and 7 days prior to the start of the tour will be eligible for a 50% refund.
*Clients canceling between 24 hours and 3 days prior to the start of the tour will be eligible for a 25% refund. -
Any additional charges incurred by financial 3rd party service providers (credit card companies, payment processors) will be borne seperately by the client.
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In case a refund is applicable, this will arrive back into the client's bank account circa 5 business days after the cancellation was accepted.
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No refund will be provided under the following circumstances.
- Cancellations received less than 24 hours prior to the start of the tour, or cancellations for same-day reservations, will not receive any refund.
- Clients expressing dissatisfaction with weather or any other tour conditions will not be eligible for a refund. The tour operator will make reasonable efforts to address concerns but is not obligated to provide a refund in such cases.
- Clients changing their mind on the day of the tour and deciding not to participate will not be eligible for any refund.
- Clients found to have violated tour rules, such as the use of alcohol, will not be eligible for any refund. Any damages or additional costs incurred due to rule violations will be charged separately.
- If a tour has already been rescheduled once, no refund will be provided in case of a later cancellation.
- Clients experiencing issues with the payment of the deposit on the day of the tour will not be eligible for any refund. Participation in the tour is contingent upon successful payment.
- Clients arriving late (please arrive 20 minutes prior to scheduled time of departure) or do not show at all for any reason will not receive any refund. -
Chichi Jetski Tours reserves the right to make exceptions to this policy under extraordinary circumstances at their discretion.